
Send and Receive Parcels with Ease
What We Offer
Our offer
Why Choose Our Parcel Service?
Fast Delivery
We offer various delivery speeds to meet your needs.
Global Reach
Send parcels to destinations worldwide.
Secure & Reliable
Your parcels are handled with care and delivered securely.
Frequently Asked Questions
1How do I track my parcel?
Tracking your parcel is simple and can be done in just a few steps:
- Find your tracking number – This is provided in your order confirmation email or receipt.
- Check real-time updates – You’ll see the current status of your package, including its location and estimated delivery time.
- Receive notifications – We’ll also send updates via email or SMS to keep you informed every step of the way.
If you have any trouble tracking your parcel, feel free to contact our customer support team.
- Find your tracking number – This is provided in your order confirmation email or receipt.
- Check real-time updates – You’ll see the current status of your package, including its location and estimated delivery time.
- Receive notifications – We’ll also send updates via email or SMS to keep you informed every step of the way.
If you have any trouble tracking your parcel, feel free to contact our customer support team.
2How long does delivery take?
Delivery times vary depending on the destination and service level you choose:
- Local Deliveries: 1-3 business days
- Standard Domestic Shipping: 3-7 business days
- Express Domestic Shipping: 1-2 business days
- International Shipping: 7-21 business days, depending on the country and customs processing
For the most accurate delivery estimates, use our shipping calculator at checkout.
- Local Deliveries: 1-3 business days
- Standard Domestic Shipping: 3-7 business days
- Express Domestic Shipping: 1-2 business days
- International Shipping: 7-21 business days, depending on the country and customs processing
For the most accurate delivery estimates, use our shipping calculator at checkout.
3What happens if my parcel is lost or damaged?
We take every precaution to ensure your package arrives safely, but in the rare event of loss or damage, here’s what to do:
- Lost Parcels: If your parcel hasn't arrived within the estimated timeframe, check the tracking details. If it shows no updates for more than 5 business days, contact us to start an investigation.
- Damaged Parcels: If your item arrives damaged, please take clear photos of the package and its contents, then contact us within 48 hours.
- Claims & Compensation: If eligible, we’ll process a replacement or refund based on our shipping insurance policy.
For full details, please review our Shipping Protection Policy on our website.
- Lost Parcels: If your parcel hasn't arrived within the estimated timeframe, check the tracking details. If it shows no updates for more than 5 business days, contact us to start an investigation.
- Damaged Parcels: If your item arrives damaged, please take clear photos of the package and its contents, then contact us within 48 hours.
- Claims & Compensation: If eligible, we’ll process a replacement or refund based on our shipping insurance policy.
For full details, please review our Shipping Protection Policy on our website.
4Do you offer international shipping?
Yes! We offer international shipping to a wide range of countries. Some of our key destinations include:
- USA
- Canada
- UK & Europe
- Australia
- Asia (select countries)
For a complete list of available shipping destinations, please contact us.
- USA
- Canada
- UK & Europe
- Australia
- Asia (select countries)
For a complete list of available shipping destinations, please contact us.
5How do I calculate shipping costs?
You can calculate your shipping costs easily using our Shipping Rate Calculator on our website. Pricing depends on:
- Package weight & dimensions
- Destination
- Shipping speed (Standard, Express, or Priority)
Simply enter your order details, and our system will provide an accurate quote before checkout.
Need help? Our customer support team is happy to assist you with shipping inquiries!
- Package weight & dimensions
- Destination
- Shipping speed (Standard, Express, or Priority)
Simply enter your order details, and our system will provide an accurate quote before checkout.
Need help? Our customer support team is happy to assist you with shipping inquiries!
68A Eversholt Street NW1 1DA, London, United Kingdom

